Privacy Policy
Moromarket
Last Updated: [19 February 2026]
This Privacy Policy describes how Moromarket collects, uses, and protects your information when you use the Moromarket mobile application and website (moromarket.pk).
The Moromarket mobile app is a WebView application that displays our website within an Android app available on the Google Play Store.
By using our app or website, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide
When you use Moromarket, we may collect:
-
Full Name
-
Phone Number
-
Delivery Address
-
Email Address
-
Account login information
-
Chat messages sent through customer support
-
Images or screenshots uploaded in chat
We do NOT collect:
-
National Identity Card numbers
-
Bank account details
-
Debit/Credit card information within the app
All payments (if any) are handled outside the app or through cash on delivery.
B. Automatically Collected Information
When you use our app, we may automatically collect:
-
Device information (model, Android version)
-
IP address
-
Browser type
-
App usage data
-
Crash reports
This helps us improve performance, security, and user experience.
2. Account Registration
Customers may create accounts to:
-
Place orders
-
Track deliveries
-
Contact support
Access to manager or editor accounts is restricted to authorized internal staff only and used strictly for business operations.
3. Customer Chat & Uploaded Content
Our app and website include a customer chat feature.
When using chat:
-
Messages are stored for support purposes
-
Uploaded images/screenshots are stored to resolve customer issues
-
Content must not include illegal, abusive, or sensitive personal information
We reserve the right to remove inappropriate content.
4. How We Use Your Information
We use collected information to:
-
Process and deliver orders
-
Respond to customer inquiries
-
Provide chat support
-
Improve our services
-
Maintain internal business records
-
Prevent fraud or misuse
We do not sell or rent your personal data.
5. Data Sharing
We may share limited information with:
-
Delivery partners (for order fulfillment)
-
Hosting service providers
-
Technical service providers
-
Legal authorities if required by law
All partners are expected to maintain confidentiality.
6. Data Storage & Security
We implement reasonable security measures to protect user data from:
-
Unauthorized access
-
Loss or misuse
-
Alteration or disclosure
However, no digital transmission is completely secure.
7. Data Retention
We retain user data only as long as necessary for:
-
Order processing
-
Customer service
-
Legal compliance
Users may request deletion of their account and associated data.
8. User Rights
Users may:
-
Request access to their data
-
Request correction of incorrect data
-
Request deletion of their account
To request data deletion, contact:
Email: moromarket.pk@gmail.com
Website: https://moromarket.pk
We will respond within a reasonable timeframe.
9. Children’s Privacy
Moromarket is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
10. Third-Party Services
Our website and app may use third-party services such as:
-
Hosting providers
-
Analytics tools
-
Chat service providers
These services may collect information according to their own privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Information
Moromarket
Website: https://moromarket.pk
Email: moromarket.pk@gmail.com
Operating in the city Moro Sindh, Pakistan
Privacy Policy
Moromarket
Last Updated: [19 February 2026]
This Privacy Policy describes how Moromarket collects, uses, and protects your information when you use the Moromarket mobile application and website (moromarket.pk).
The Moromarket mobile app is a WebView application that displays our website within an Android app available on the Google Play Store.
By using our app or website, you agree to this Privacy Policy.
1. Information We Collect
A. Information You Provide
When you use Moromarket, we may collect:
Full Name
Phone Number
Delivery Address
Email Address
Account login information
Chat messages sent through customer support
Images or screenshots uploaded in chat
We do NOT collect:
National Identity Card numbers
Bank account details
Debit/Credit card information within the app
All payments (if any) are handled outside the app or through cash on delivery.
B. Automatically Collected Information
When you use our app, we may automatically collect:
Device information (model, Android version)
IP address
Browser type
App usage data
Crash reports
This helps us improve performance, security, and user experience.
2. Account Registration
Customers may create accounts to:
Place orders
Track deliveries
Contact support
Access to manager or editor accounts is restricted to authorized internal staff only and used strictly for business operations.
3. Customer Chat & Uploaded Content
Our app and website include a customer chat feature.
When using chat:
Messages are stored for support purposes
Uploaded images/screenshots are stored to resolve customer issues
Content must not include illegal, abusive, or sensitive personal information
We reserve the right to remove inappropriate content.
4. How We Use Your Information
We use collected information to:
Process and deliver orders
Respond to customer inquiries
Provide chat support
Improve our services
Maintain internal business records
Prevent fraud or misuse
We do not sell or rent your personal data.
5. Data Sharing
We may share limited information with:
Delivery partners (for order fulfillment)
Hosting service providers
Technical service providers
Legal authorities if required by law
All partners are expected to maintain confidentiality.
6. Data Storage & Security
We implement reasonable security measures to protect user data from:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no digital transmission is completely secure.
7. Data Retention
We retain user data only as long as necessary for:
Order processing
Customer service
Legal compliance
Users may request deletion of their account and associated data.
8. User Rights
Users may:
Request access to their data
Request correction of incorrect data
Request deletion of their account
To request data deletion, contact:
Email: moromarket.pk@gmail.com
Website: https://moromarket.pk
We will respond within a reasonable timeframe.
9. Children’s Privacy
Moromarket is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
10. Third-Party Services
Our website and app may use third-party services such as:
Hosting providers
Analytics tools
Chat service providers
These services may collect information according to their own privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
12. Contact Information
Moromarket
Website: https://moromarket.pk
Email: moromarket.pk@gmail.com
Operating in the city Moro Sindh, Pakistan